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Tri-Cities Influencer Podcast with Paul Casey

Nov 26, 2019

Cynthia Marquez:            Sometimes to begin a new story, you have to let the old one in. Author unknown. I am Cynthia Marquez and I am a Tri-Cities influencer.

Paul Casey:                         Keep reinforcing that everyone must place the common good of the team above their own agenda. If one area wins, the whole team wins.

Announcer:                        Raising the water level of leadership in the Tri-Cities of Eastern Washington, it's the Tri-Cities Influencer podcast. Welcome to the Tri-Cities Influencer podcast where Paul Casey interviews, local leaders like CEOs, entrepreneurs and nonprofit executives to hear how they lead themselves and their teams so that we can all benefit from their experiences.

Announcer:                        Here's your host, Paul Casey of Growing Forward Services, coaching and equipping individuals and teams to spark breakthrough success.

Paul Casey:                         Thanks for joining me for today's the episode with Ana Ruiz. She is the director of public relations and marketing for Fiesta foods. She's also the board chair for Tri-Cities Community Health and a board member for the Tri-Cities Regional Chamber of Commerce. And a fun fact about her is she confessed that she watches Real Housewives. Yes, it is her guilty pleasure.

Ana Ruiz:                             Yes.

Paul Casey:                         So most of us have a Netflix vice show and that one's yours. So thanks for being real. All righty, right off the bat.

Ana Ruiz:                             Well, yes, I like it. I confess. Well now everybody knows, I guess.

Paul Casey:                         Now we know.

Ana Ruiz:                             Yeah. But I was listening to NPR and one of the psychologists from Harvard, she was just doing a study on the phenomenon why successful women like the Real Housewives you would think, it's a brainless show.

Paul Casey:                         Right, right. And what'd they say?

Ana Ruiz:                             Well, they couldn't figure out, so apparently it is true that successful women that love it. And then I found out some other really, really good friends, they are amazing ladies, we watch it together so we are texting each other.

Paul Casey:                         Sounds like a social thing.

Ana Ruiz:                             It's a social thing, but there's nothing that... Anyway, so we won't dive into it. It's going to be cut off from this.

Paul Casey:                         Edit that out. Well, before we begin, let's check in with our Tri-City Influencer sponsors.

Neal Taylor:                        Hello, my name is Neal Taylor. I am the managing attorney for Gravis Law's commercial transactions team. The CT team helps business owners, investors and entrepreneurs accelerate and protect their business value. Today we're talking about employment law and alcohol and cannabis licensing. Josh Bam and Derek Johnson are both here with me now to describe those practice areas. Take it Derrick.

Derek Johnson:                 Thanks Neal. I'm Derek Johnson, partner at Gravis Law. We find that many employers in Washington State simply don't have handbooks, employee policies, or any other written materials to protect themselves and their employees. Without having these types of policies in place, an employer can run into trouble by firing employees, even if the employee isn't properly performing or are causing issues at work. Even if an employer fires someone for performance, for example, but fails to take the proper steps, they may run into trouble by inadvertently exposing themselves to a wrongful termination suit.

Derek Johnson:                 We build strong, predictable and protective employee policies to protect our client's business.

Josh Bam :                           That's true. Thanks Derek. And having employment policies in place when you're dealing with cannabis or alcohol licensing is especially important. We know that clean employment policies, clean corporate structure, and having an attorney that can work with the Washington State Liquor and Cannabis Board is critically important to protecting your business through licensing. The attorneys at Gravis Law have this experience. Visit us today,

Paul Casey:                         Thank you for your support of leadership development in the Tri-Cities. Well, welcome Ana. I was privileged to meet you. It's been three or four years ago, maybe it's been longer where, I was at a chamber of commerce meeting and I had heard, if you know someone's going to be at a meeting and you want to get to know that person, contact them in advance and say, "Hey, can you save me a seat at the event?" So I've done this a couple of times-

Ana Ruiz:                             That's the strategy, huh?

Paul Casey:                         And that was my strategy.

Ana Ruiz:                             Oh, there you-

Paul Casey:                         So I'm like, "Can we hang out?" You're like, "Absolutely. I'm sitting right over there," and we were networking with other people and then we ended up sitting next to each other. I think we talked throughout the whole program, which was disrespectful, but we had a good time. And I learned that you were a graduate of Leadership Tri-Cities, which I am as well. Your class-

Ana Ruiz:                             What class?

Paul Casey:                         I'm class '11.

Ana Ruiz:                             I'm class '18.

Paul Casey:                         We did a little like '11 thing gang symbol

Ana Ruiz:                             '18, and then we have our recent graduate over there too.

Paul Casey:                         Yes, Brandon, our producer, Class 24.

Ana Ruiz:                             Brandon, yeah.

Paul Casey:                         So that was cool to make that connection as well. We've been friends ever since. So that's been awesome.

Ana Ruiz:                             And he is the one... You are my business coach, and you are the one that I blame for all of the turmoil that I went through these last two years. This whole... I don't know, probably that development, that growth and that transformation. With you as my business coach, the questions you were asking me was like being... Sitting on a chair with charcoal, it was torturous.

Ana Ruiz:                             So when I go, "I need," that made me just realize, "Okay, I need to put a break here and then really think through what I want to do."

Paul Casey:                         Yes.

Ana Ruiz:                             You had all these accomplishments and awards and that stuff, but I knew there was more. And you got that out of me, so thank you.

Paul Casey:                         Absolutely. Yes, we're whole people, right? So this professional face that everyone sees, there's this personal thing. We're all having a hard journey. We're all going through struggles. And I just love my job to be able to coach people and help them, and pull out what was already inside you. Just pulling that out of you, so that you could grow forward. So that was a pleasure.

Ana Ruiz:                             Oh, it was you. Thank you.

Paul Casey:                         So our Tri-Cities influencers can get to know you a little bit better, take us through your past positions that led up to you're doing now.

Ana Ruiz:                             Well, I already gave a little intro into what led up to what I'm doing right now. So I am director of PR and Marketing for Fiesta Foods, and this was kind of again, one of those job offers at the beginning. My boss, I've had offered that job like two times before and I would sharply say, every time, like, I'm not going to work for you. I will not work for you."

Ana Ruiz:                             But then again, he's like, "Okay," I see he was serious obviously. He asked me this is what I need you for. And it was just perfect. So, but before that, what got me there, I took a break and I was listening. We were at The Women In Business Conference and the keynote speaker said... She was very successful in through sports career since she was little.

Ana Ruiz:                             And then when she was ready to retire, she didn't know what she was going to do after that and to her about 18 months to find what was next for her. And then it clicked on me as well, so like, Well, it's nothing too foreign or there's not necessarily a timeline or time limit on how long is it going to take you to find what's going to be next."

Ana Ruiz:                             So it took me about 18 months also. A little bit less than 18 months to find what was next, what I wanted to do. So I went to school. It took about that time. But what I'm really passionate about is showing people what I see through my eyes, highlighting and supporting people.

Paul Casey:                         Fantastic. When you got in this position, what was your original vision? Have you created this position sort of from the ground up? Did it exist before you and then how has that sort of morphed since you've been on board?

Ana Ruiz:                             Yes, this is a new position, so I am creating it as I go.

Paul Casey:                         That's fun.

Ana Ruiz:                             Especially with any independent grocer. Fiesta Foods is an independent grocer. We're not your Winco, your Walmart, we are a local grocer. This is a small chain, so it's hard to compete in that bigger world with those bigger grocers, so how do we position ourselves for growth and for sustainability?

Ana Ruiz:                             So redoing all the marketing and now digital marketing. And so having that and how do we carry ourselves into the future? And also not only for Fiesta Foods, but also helping other grocers as well.

Paul Casey:                         Wow. Okay.

Ana Ruiz:                             Yeah.

Paul Casey:                         Well, what are you most passionate about in the business right now?

Ana Ruiz:                             So I wear many hats.

Paul Casey:                         Yeah, that's fun too.

Ana Ruiz:                             I wear many hats. Again, like I told you hanging out with producers, with vendors, which they are entrepreneurs. I'm hearing their stories and their dreams. It's always very inspiring with our workers, with our team members it's to hear their stories. I love it. I tell them, "My job is super fun because I just get to highlight the good that we're already doing." We get to highlight, "You are the star of the show. I just put the spotlight on you. You come every morning, you make us better." And that's my job. And how do we wear that on? How do we communicate that? It's also very important.

Paul Casey:                         Yeah, I do. I do wedding officiating off to the side. I don't know if he knew that.

Ana Ruiz:                             Yes.

Paul Casey:                         But I feel that same way when I get to showcase that couple, and just be sort of in the background. But setting them up for their happy day. So I'm sure in a way you have that same feeling when you get to showcase all the wonderful people that contribute to your business.

Ana Ruiz:                             Yep, and position us for growth, so that's something kind of the work the job that I'm doing behind the scenes. Getting ready to grow, keep growing.

Paul Casey:                         Well, talk to me about the team there at Fiesta, maybe what your role or your boss's role as there trying to create a culture that is really distinctive.

Ana Ruiz:                             It is so interesting because he's funny grocer, but if you look at the team members, there's Anglos and Latinos and just about everything there. So it's very nice to see how we all know this is who we are. We cater to the Hispanic community, the Hispanic market, so learning about the culture. Everybody has to learn about the culture, whether like getting, talking about the tortilla pressers or the fresh made bakery pasteles or el pan.

Ana Ruiz:                             So all those things, it's really nice to see that. I've been in this position for five months, fairly new. So traditionally and probably this is something that many do when you're starting a new position, you are more quiet and you're listening and you're learning. This is a new industry, completely new industry for me, so I'm learning a lot about the grocery industry.

Ana Ruiz:                             So right now I'm on the absorption mode mode and just trying to get to know everybody, team members, and every position. I'm learning about the codes when you are a four zero one one that's bananas. So learning about every position is something that is really important for me. I get to see like a mile in their shoes of every position there.

Ana Ruiz:                             So right now I'm more quiet. I'm listening as far as the culture goes. Later there will be other things that will be coming up and how do we continue improving the culture?

Paul Casey:                         Yeah, I like that. Listening when you're new so Tri-City influencers, if you're listening to this, you want to come in, you want to enact change, you want to do stuff. And it's like, no, actually the wisdom is to sit back and listen for a while and develop the relationships.

Paul Casey:                         I had a boss say that once that, "If I could write a 90 day plan for you, Paul, and your first 90 days it'd be relationships, relationships." I mean he made the font style bigger for all three, like, relationships and then relationships. And then it was like 72 font with relationships, and that sort of took the pressure off of having to do stuff right away. But it's like, no learn. Like you said, absorption mode. That's pretty cool because that's exactly what it takes.

Ana Ruiz:                             So for these positions, that's where I am. In other positions that I do or leadership positions, I've been on Tri-Cities Community Health. You ask me, in your volunteer capacity, what makes you more proud of. And it takes years. It takes time.

Ana Ruiz:                             So I am board chair for Tri-Cities Community Health. It is a nonprofit. We are a community health center. We have around 125,000 visits a year. We have close to 27,000 patients that we serve, so and it is a community health center. So it took years for me to learn and now to guide it and to have a vision again, just being patient.

Ana Ruiz:                             I have to learn to be patient and I had a vision before, so it took years for that. We just completed our strategic priorities. Now we have that. We have our new CEO who's amazing. We have a brand new leadership team. It took years to get to where we are right now. So setting us for the future and especially in healthcare, which needs transformation, healthcare transformation is the way of the future right now. So making sure that we're positioned there.

Ana Ruiz:                             It took also many years, so it's not uncommon to probably be in listening mode more than speaking mode.

Paul Casey:                         And what values stayed the same there at Tri-Cities Community Health even through all the different CEOs or different... While you're listening, you probably saw some current themes. I mean some common themes along the way. What do you say what those values are?

Ana Ruiz:                             Compassion. We take care of people when they are hurting medically or emotionally. So compassion is something that if when I talk to doctors and all of our teams and from leadership top down, everybody is very passionate and in compassion. Right? So that's something that stands out there.

Paul Casey:                         And it's so important to know what those core values are because all your decisions and how you treat one another are based on those core values.

Ana Ruiz:                             Yes.

Paul Casey:                         Well talk to me about staff or employees. How does the organizations you've been in keep people inspired and affirmed?

Ana Ruiz:                             I think you have to lead by example, and I remind everybody, be a customer service expert. And not only that, but when you go there, you meet people just with a smile and with a genuine smile. And when we talk to our team members, reminding them, I mean we are here to provide an experience, right? When we're dealing with other people, regardless of what your job is or your position or the industry, you work, I mean, just having a good customer service, a good smile is so important. Makes it a lot easier.

Ana Ruiz:                             It makes your job easier. It makes your day easier. It makes everything so much fun. Right? So I think that's something that is very big at Fiesta.

Paul Casey:                         Yeah. The smile is contagious. I know it's a Little thing, but it makes a big difference. People then reflect your smile back. They feel better, and we have to remind our team what those core values are. Those things that will make a difference with customers and clients.

Ana Ruiz:                             That's is true.

Paul Casey:                         Well, Ana, no one wants to get stale in leadership, so how do you stay relevant? How do you stay on the cutting edge of now it's marketing, public relations in your volunteer role with healthcare? How do you foster innovation in those organizations? Tell me about that.

Ana Ruiz:                             Well as I said, you're developing, you're evolving and knowing what's happening in the industry, what's going to keep you again relevant. And not only that, but afloat and thriving. It is very important.

Ana Ruiz:                             So as you are leading an organization you need to stop and you need to understand that. And make sure that you know you are well versed on your industry. So education.

Paul Casey:                         Is that through reading or is that through hanging out with different people or is that going to conferences? How do you that?

Ana Ruiz:                             It's a combination of all of them. Going to conferences, the group of consultants that are friends that you have. I do have a group of close consultants that if I have a question I go to them and mentors.

Paul Casey:                         Awesome. We all definitely need mentors. And I interviewed one of the top leaders in the Tri-Cities a few years ago before I started doing the podcast and he said, mentoring was the thing that at each time of his life when there was an uptick, when it was a high, there was a mentor in his life at that point. And he's able to look back now over four or five of those and say, "Oh there was always a mentor there that helped that high point in my life."

Ana Ruiz:                             Definitely. I mean, I couldn't be where I am if I didn't have the mentors that I've had throughout the years and have helped me and guided me through some concerns or questions that I've had. That I kind of make a phone call, "Hey, are you ready? Can I still by and just have a glass of wine or two?" And then two in the morning later...

Ana Ruiz:                             That they do have an effort and that you appoint on helping. I've been mentored. So I also like to mentor. If anybody needs anything or help, I have made myself available for that. So yeah,

Paul Casey:                         That's fantastic. And I think a lot of influencers have that same servant/leader attitude of, "If I were asked, I would mentor." But it's sometimes scary to ask someone to be your mentor and you don't even have to use that word. You could probably just, "Hey, can I pick your brain? Can I ask for some advice?" So we need to not be scared about that, but to just be willing to ask for help.

Paul Casey:                         So before we head into our next question on what makes a good day for Ana, let's shout out to our sponsors.

Paul Casey:                         Jason Hogue, American Family Insurance. Jason, what is the biggest pushback you'd get about life insurance?

Jason Hogue:                     Hey, Paul. Yeah, one of the biggest pushbacks I get from life insurance is from folks that are single. They're usually usually ask me, "Why do I even need this? I don't have kids, I don't have any dependents or a spouse. Why do I need this?"

Jason Hogue:                     Ultimately whenever you pass on, there's going to be somebody there to pick up the pieces. There's going to be somebody to deal with your affairs. And I would say it's your responsibility to make sure that there is funds, that there's money there so that person can take the time needed to go through it properly. And not make it their responsibility.

Paul Casey:                         Awesome, Jason. So tell us, how can our listeners get in touch with you?

Jason Hogue:                     You can swing by our office on Road 68 in Pasco or give us a call at (509) 547-0540.

Paul Casey:                         So Ana, what makes it a good day for you personally? When you go at the end of the day, you put your head on your pillow and you think back and go, "It was a good day today," what's going on in that day to make it good?

Ana Ruiz:                             I have a list of things that I want to accomplish and they used to be really long. So it made me be a little frustrated with myself when I wasn't able to get that list done. So I just narrowed it down to three things.

Paul Casey:                         Yes, three things. I teach that. I love that.

Ana Ruiz:                             Three things. If I get those three things done, is is amazing. Plus, I am a... I mean and you are that too. You're a person of faith and a spiritual person, so "God, this is your day. You are the driver. Let it be your will be done. And let me see what you have in store for me."

Ana Ruiz:                             So to see that, yes, and then to know that my three things were accomplished and then some extra fun things along the way. It is so nice. I mean just to see all His creation of the things that he has. How He sparkles a day. It feels so good.

Ana Ruiz:                             And then see having a nice dinner. I love eating outside. Yeah, so having a nice dinner. I love having dinners with my kids as a family. It's a little more challenging because they're growing and especially right now with the transition that we're going through, it's a little bit more challenging, but that makes it work for a fun and good way of finishing the day.

Paul Casey:                         So we can find you in a patio at a restaurant somewhere around the Tri-Cities.

Ana Ruiz:                             Oh, yes. I like that.

Paul Casey:                         No, I love what you said how God will sparkle the day. That is really cool because you're entering the day with an anticipation of what's the cool thing that's going to happen today? And that sort of just kick starts you into a day when you might be tired of waking up. Like "No, something cool is going to happen today."

Ana Ruiz:                             Every day, every day. And then you look back and like, "God, you are amazing. You're just too much!"

Paul Casey:                         I know. I know.

Ana Ruiz:                             Yes.

Paul Casey:                         And the three things, it's not five, it's not seven, it's not 12 because then you get discouraged when you don't get the whole list done, so you said, "I'm going to chop it down." We call them the big rocks, right?

Ana Ruiz:                             Yeah.

Paul Casey:                         The three big rocks to get done. If you do that earlier in the day, then you're probably going to get more than three things done. But at least you got your three priorities done.

Ana Ruiz:                             And everybody has their own, the times where you're more most productive. For me is in the morning. Like at five my brain starts working, and I start texting people, calling people, emailing people. So I-

Paul Casey:                         5:00 in the AM.

Ana Ruiz:                             Oh dear Lord. Yes. Well, and that's changing lately. That has changed lately, but most of the time is early.

Paul Casey:                         Yeah, I found on this podcast, as I interview more and more influencers, the morning people are the ones that get a lot done.

Ana Ruiz:                             Yes. And then if I think I'll have something at the end of the day, like seven, eight, nine, sorry. I do. A quick email or text message.

Paul Casey:                         Yep. to wrap it up.

Ana Ruiz:                             Yeah.

Paul Casey:                         Well take us behind the scenes of your life a little bit more. What is your best habit and what is your worst habit? So the thing that kick starts you and makes you even most productive, and then that thing that's sort of you sabotage yourself a little bit once in a while with that thing. How about your best habit first?

Ana Ruiz:                             My best and my worst it would be probably the same because that's the one that I haven't... It's been a little weak lately. I miss it so much, so prayer is something that is really important. And I haven't done that lately, but I know when I do it, it makes the day super productive.

Ana Ruiz:                             And right now it's not a very good habit because I am not following that much, so-

Paul Casey:                         So when you are doing it, it gives you that power.

Ana Ruiz:                             Yes. Like yesterday I went to... I haven't gone to confession for sometime, and I went to visit the Blessed Sacrament. ] Like, "Oh my God. I miss him so much." And then I went to confessions, so yeah. It does-

Paul Casey:                         Well, it connects with that key core value in your own life, and when you're living on track with that, things are going great and when you realize, "Oh, something's missing," then you got to get back to it.

Ana Ruiz:                             Yes, yes, yes, yes.

Paul Casey:                         Whatever that is.

Ana Ruiz:                             And in the morning I like to read the newspaper. Right now, with the digital thing now, everything's an app. So reading the newspaper in the morning, is something that keeps me connected. And I don't watch much TV, but reading the news is something that I like. And keeping myself informed is something that I like too.

Paul Casey:                         Do you have a favorite quote that inspires you or a motto or a theme for your life?

Ana Ruiz:                             Many, but I can't remember anything right now. All of them went away.

Paul Casey:                         No worries.

Ana Ruiz:                             But if you look through my Facebook, on the wall, I go through, there is a Facebook page. The Jesuits, Midwest Jesuits. So they have quotes all the time. So I go through them and the one that inspires me is the one that I put there. So you can see kind of the evolution of what is moving me and what's inspiring me and things. Yeah, so there's a lot of good nuggets there.

Paul Casey:                         Yeah. How about a book, a favorite book that everybody should read? Is there any book that's been really inspirational for you?

Ana Ruiz:                             Well, it just makes you dream and disconnects you a little bit. That one. I like it. It's just soothing for me.

Paul Casey:                         Who would you say in town is an influencer that Tri-City-ians should meet? Who do you see at many events and you sort of look up to that person. And go, "Wow, that person has great influence in the Tri-Cities."

Ana Ruiz:                             Oh, there are many. I mean when I moved here to Tri-Cities first, when we got invited to come to Pasco, and I'm like, "What's Pasco? What's that anyway?" And then I got here and I was looking at the city as a recent immigrant. Then I looking at the school district, the school system, government, and I was like, "There's something really special about this community. I want to get to know and help."

Ana Ruiz:                             So the decisions where we have right now, it's based on decisions that were made 30, 40, 50 years ago. So to get to know some of those people and the vision they have is just pretty awesome. And so there are many.

Ana Ruiz:                             For the school district, I know she retired recently, school Superintendent, Sandra Hill. She's an amazing lady and amazing visionary. Also Jean Ryckman. She is the Port of Pasco Board President. So those are two wonderful... Kris Watkins, she just retired and getting to know and see all the work that she's done. Like "Oh,"-

Paul Casey:                         Visit Tri-Cities, yeah.

Ana Ruiz:                             Visit Tri-Cities. She was leadership Tri-Cities also. She she had that vision and she was... So all that story is just amazing. Getting to know now Sue Frost is a great lady. I was, well I just thought-

Paul Casey:                         Well it seems like the common thread of those, you said the word vision a few times. So you look up to people that have that snapshot of the future.

Ana Ruiz:                             Yes, and it takes years. It takes years. So it gave me some more patience because I by nature, I'm very impatient. So I think through seeing that, that it takes years to see things come to fruition. And sometimes you might not see them and somebody else will, but doesn't matter. The vision that I had of creating a sisterhood with Colima and that was 20 years.

Paul Casey:                         Really? 20 years.

Ana Ruiz:                             It took 20 years, so now that's something that is on the works and learning how to make it solid and happen, right? So just working on that. It took many years.

Paul Casey:                         Now leaders are action oriented people. So I think we do get more impatient because we want to see that vision come to reality, and it's good wisdom to say we've got to slow down and follow the process. And it's going to be really great. We can't rush greatness.

Ana Ruiz:                             You have to find their right people, the right time, you want something to be solid. So again, finding the right team to drive-

Paul Casey:                         The team and time. Yep.

Ana Ruiz:                             And time. It's is key for that. So patience.

Paul Casey:                         So if you left a letter on your desk for the leader at Tri-Cities Community Health or the leader at Fiesta who comes after you, what would that letter say? What advice would you give to that person that comes after you?

Ana Ruiz:                             So for a business or a for-profit is different a little bit than a nonprofit, but I think, listen, listen and listen some more. I think that is something that I would tell everybody. Just be a good listener. And that that applies to both to business, even though on business, you need to be quicker with your feet to react to changes. So that's one.

Ana Ruiz:                             But for Tri-Cities Community Health, be a good listener, be compassionate always.

Paul Casey:                         Awesome advice. Any other advice you would give to influencers here in the Tri-Cities that are listening?

Ana Ruiz:                             You have to be, again, I think the recurring theme is you have to be patient. And when you were talking to people, we're dealing with humans, right? When you are in front of somebody, that other person has their story, ups and downs. So being mindful of that. Sometimes we might make mistakes, and we have to also have that in mind that we are all humans. And we make mistakes, and we also have to be ready to forgive.

Paul Casey:                         Yeah. Full of grace. Full of grace. Well, how can our listeners best connect to you if they want to get in touch with you?

Ana Ruiz:                             So my email... They can get ahold of me by email. I don't know if I need to say it here?

Paul Casey:                         Yeah, go ahead and say it all.

Ana Ruiz:                             So Ana, A-N-A You can get a hold of me there or Facebook, you can send me a message there or a phone number. Maybe give me a call as well yeah.

Paul Casey:                         Awesome. Well thanks again for all you do to make the Tri-Cities a great place and keep leading well.

Ana Ruiz:                             Thank you. It takes a village, right?

Paul Casey:                         Sure does.

Ana Ruiz:                             Nobody can do it alone. Thank you.

Paul Casey:                         Let me wrap up our podcast today with a leadership resource to recommend. It's the Disc Survey. So you might've heard of Disc. A lot of our guests have talked about it D-I-S-C, and you can get a free version from this at Tony Robbins website. Tony Robbins with two Bs .com/disc. And you can take a free version. It won't give you all the bells and whistles, but it will identify which are your top-rated personality traits, D, I, S or C. Whether you're more of a dominant person, more of an influential, a steady or a conscientious person, so again,

Paul Casey:                         And don't forget to consider patronizing our sponsors of Tri-City Influencer, Gravis Law and Jason Hogue, American Family Insurance.

Paul Casey:                         Finally, one more leadership tidbit for the road to help you make a difference in your circle of influence. It goes on that compassion theme that Ana was talking about. It's by Henry Drummond. He said, "You will find as you look back upon your life, that the moments when you have really lived are the moments when you have done things in the spirit of love." Keep growing forward.

Announcer:                        If you enjoyed this podcast or piqued your interest in learning more about leadership and self-leadership, you can continue to glean from Paul and his Growing Forward Services. Check out Paul's blog and the products, tips and tools on his website at, and opt into his Target Practice, inspirational e-newsletter. You'll get his 33 top tips for becoming a time management rock star when you subscribe and consider buying one of his three books. The most recent one being Leaving The Team You've Always Wanted.

Paul Casey:                         This podcast has been produced by Bonsai Audio at Fuse Coworking Space.